Wednesday, 14 March 2018 08:36

Oiling the way for smooth communication

As WearCheck’s footprint extends across many African borders, we encounter countries where English is not the predominant business language, and as part of our good business practice ethic, we do what we can to facilitate effective communication with our customers.

To this end, we have recreated our oil sample test kits – originally only available in English – to be available in both Portuguese and French as well. This means that automotive/industrial oil, coolant, fuel, gas engine and aircraft sampling kits are now available in three languages.

The sampling kits look exactly the same as before, with the exception of the automotive/industrial sub-form, which now incorporates a tick-box section for component selection.

Language preference is set at the customer contact level, thereby allowing different contacts, within the same organisation, the option of receiving reports in each person’s preferred language of the three available.    

Reports are viewed on the WearCheck Online system which appears in English, French or Portuguese, depending on customer’s requirements. In fact, all WearCheck Online functions, such as emailing, label printing, severity reporting, problem type grouping and so forth, are available in English, French and Portuguese.

Cummins Angola, as well as being WearCheck agents, were also our first foreign language customer.

Published in Blog

WearCheck’s revolutionary condition monitoring app - WearCheck Mobile - continues to be an increasingly popular choice among customers for communicating with WearCheck about sample results.

An updated version of the app was launched recently and offers several upgraded features, including better all-round usability and the ability to check the progress of a sample.

Once downloaded onto a mobile device, WearCheck Mobile gives customers highly enhanced access to critical information regarding machinery condition, allowing maintenance decisions to be made instantaneously, based on live data.

The app allows customers to access reports, view current samples list, and keep track of unread web/app reports. Notifications about items on this list are sent out as reminders. All data is highly secure, and is now even more nimbly accessible on the app with the “scroll to top” option.

One of the highlights and unique features of the app is the interactive key, where customers can ask a diagnostician about a specific sample, and receive an emailed reply on their mobile device.

Sample reports can be viewed on the mobile device as either one page (“concise”), or two page (“full”) pdf documents. Single or multiple pdf reports can be emailed to different recipients simultaneously. Sample reports can now be emailed from the equipment search tab.

Sample data can be submitted, either via the equipment/component search option (recommended), or via the “submit samples” option, where equipment/component verification is needed for currently-listed machinery. Where applicable, new equipment/components information is created in the WearCheck system. Customers can also view their five-day submission history.

Do you have questions or need help? Please contact WearCheck software support on This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call (031) 700-5460.

Published in Blog
Sunday, 17 December 2017 19:39

Heart-warming help for youngsters

Every year, WearCheck Pinetown staff members open up their hearts – and their wallets – to bring some Christmas joy into the lives of the company’s long-term charity partner, the kids at St Vincent's orphanage.

St Vincent’s is based near Mariannhill, Durban, and houses over 100 homeless children.

Project co-ordinator Marvin Narainsamy, WearCheck’s foreign operations accountant, decided to do things differently this year.  He outlines the plan, ‘’instead of giving the kids the usual gifts which can be short-lived, we decided to give the orphanage a gift that will entertain the children over a longer period of time.

‘We purchased them a 49" LED TV, a DVD player and a range of DVDs that will appeal to all age groups at the orphanage.

‘The house parents and children were so grateful and happy with this idea, as the orphanage did not have a TV up till now.’

In addition to this wonderful gift, the WearCheck team also provided the children with a delicious lunch, an ice cream treat and some groceries. 

Says Marvin, ‘This would have not been possible without the valuable contributions made by the staff and then WearCheck matching these contributions – what a positive difference we have made in the lives of these deserving youngsters – thank you everybody!’

Published in Blog
Sunday, 17 December 2017 18:56

WearCheck at Windaba

The Windaba Expo in Cape Town never goes by without WearCheck being present at this well-attended annual wind technology event.  Globally, countries are actively engaging alternative power sources than the traditional oil and coal options in a move to harness abundant natural resources and to be more earth-friendly.

The theme for this year’s Windaba conference was asset management which focused on optimising wind turbine life cycle through the use of remote online monitoring and data analytics.

For this year’s event, WearCheck showcased their specialist reliability solutions and newly expanded transformer services divisions with vibration, thermography and transformer oil analysis just been some of the services on offer as part of WearCheck’s condition monitoring portfolio for South Africa’s burgeoning wind industry.

Through a good condition monitoring programme, wind turbines are kept operating reliably at their peak output, enabling them to generate an uninterrupted power supply.

 Windaba Staff cropped

Standing by to shoot the breeze with Windaba delegates were WearCheck staffers, from left: Phillip Schutte, Steven Lumley, Des Rodel, Ian Gray and Sam Sublal

Published in Blog
Wednesday, 06 December 2017 15:14

Festive Season Operations

As in years past WearCheck is committed to providing service and support during the traditional close down period at the end of the year.

Durban
23rd December - Open , 25th December - Closed, 26th December – Closed, 27th December - Open, 28th December - Open, 29th December - Open, 30th December - Open, 1st January - Closed, 2nd January - Open.

Johannesburg
Our driver will continue to do deliveries and collections where applicable.  Customer support and a sales representative will be available.  Any samples collected or delivered to this office will be sent to Pinetown for analysis. The fuel and transformer analysis laboratories (JHB, Durban and Cape Town) will be available for emergency samples only.

Middelburg
This laboratory will be closed, however there will be customer support available and any samples delivered before 12:00 will be sent to Pinetown for analysis.

All other offices will be closed, therefore should you require any assistance please contact customer support at our Durban and or Johannesburg offices. Samples can be sent to Pinetown via the usual Post Office Speed Services or via your own courier.

We would like to thank you for your support during the course of the year and wish you all the very best during the Festive Season.

Kind regards,

Team WearCheck

Published in Blog
Wednesday, 08 November 2017 20:33

We're HIRING!

The following positions are now available in Isando, Gauteng.

Laboratory Assistant: WearCheck Specialty Laboratory, Isando, Gauteng.

Main Job Functions

  • To ensure that all samples received at WSL are analysed accurately and timeously according to IS0 9001:2008 and ISO 17025 policies and procedures.
  • Ability to utilize computer software programs, including database programs and spreadsheets.


Position Requirements

  • Minimum Education – Preferably Mathematics and Science on Higher Grade at Matric level with a years work experience in a similar position
  • Chromatography experience would be desirable
  • Basic computer skills, knowledge MS Excel and Word would be an advantage
  • Methodical, accurate, conscientious, energetic
  • Technically minded
  • Good organisational skills
  • High attention to detail
  • Good time management
  • Ability to work under pressure
  • Must be a team player

Please submit your CV’s to This e-mail address is being protected from spambots. You need JavaScript enabled to view it  Applications close on the 20 November 2017.




Nightshift Laboratory Assistant: WearCheck Specialty Laboratory, Isando, Gauteng.

Main Job Functions

  • To ensure that all samples received at WSL are analysed accurately and timeously according to IS0 9001:2008 and ISO 17025 policies and procedures.
  • Ability to utilize computer software programs, including database programs and spreadsheets.


Position Requirements:

  • Minimum Education – Preferably Mathematics and Science on Higher Grade at Matric level with a years work experience in a similar position
  • Basic computer skills, knowledge MS Excel and Word would be an advantage
  • Methodical, accurate, conscientious, energetic
  • Technically minded
  • Good organisational skills
  • High attention to detail
  • Good time management
  • Ability to work under pressure
  • Must be a team player

Shift Details: 15h30-23h30 Monday – Thursday, 15h00 – 23h00 Friday

Please submit your CV’s to This e-mail address is being protected from spambots. You need JavaScript enabled to view it  Applications close on the 20 November 2017.




Technical Consultant & Trainer: WearCheck, Isando, Gauteng.

Responsibilities:

  • Based in Isando, and reporting into the Sales Manager, the suitable candidate will join a dynamic team in a high-paced environment.
  • Providing technical support and advice to customers with regards to their lubrication and oil analysis programmes, as well as assisting with the interpretation of their oil analysis reports with respect to their particular environments.
  • Creating and presenting monthly management reports to selected customers
  • Development and presentation of the WearCheck training courses in both public seminar and onsite environments.


Minimum Qualifications / Experience:

  • Degree or diploma in mechanical engineering or qualified diesel fitter or recognised mechanical apprenticeship or government trade test.
  • Physical science at Matric (Grade 12) level.
  • Four years hands on in a mechanical workshop, some experience at supervisory level would be an advantage, and or
  • At least two years full time experience either working with oil analysis or, ideally, having worked in the field of oil analysis diagnostics.
  • Must be prepared to travel.

 

Desirable qualities: Excellent presentation skills, Good interpersonal and communication skills, team player, relaxed, inquiring and analytical mind, sense of humor, responsible, accurate, attention to detail, computer literate, decision maker, trouble-shooter.

 

Availability:

The successful candidate must be available to start in their position as soon as possible. Only CV’s sent to the following email will be considered This e-mail address is being protected from spambots. You need JavaScript enabled to view it  Applications close on 24th November 2017.

 

If you have not received a reply regarding your application by 8th December 2017, please consider your application as being unsuccessful.

Published in Blog
Thursday, 19 October 2017 13:14

Zapper arrives at WearCheck

WearCheck customers can now pay with the Zapper mobile application when purchasing any WearCheck products and services from the following branches - KZN, Gauteng, Middleburg and Cape Town.

Zapper is a free app which enables you to charge items to your credit card without having the credit card physically present at the transaction. Zapper is very secure, and works on any smart phone or device. Simply download the app, load in your credit card details and start zapping!

When presented with an invoice, you simply open the Zapper app, and scan the QR (quick reader) code located at the branch. The QR Code can also be emailed upfront to you, to allow you to process the payment before you arrange collection of your WearCheck products.

Once the user scans the QR code with their smart phone and approves the transaction and the amount, the money is debited directly off the user’s credit card. Zapper does not charge the user to use the app.

You will receive an email from Zapper confirming the transaction.

Picture1

An example of a QR code:

scan this one (via the Zapper app) with your smart phone just for fun, it will take you to the WearCheck website.



Published in Blog
Monday, 16 October 2017 11:35

Dedicated for two decades

One of the things that makes WearCheck stand head and shoulders above its competitors is the people that work for the company, and the great rapport they have with our customers and with their colleagues.

This rapport is not developed overnight, but rather, it is nurtured and grown over time, and WearCheck is fortunate to have many dedicated team members who have worked for the company for long stretches of time.

HR manager Michelle Padayachee praised the long-serving staff members who have dedicated their energy to the company and applauded the loyalty of all long-serving staff members. ‘We appreciate your dedication and recognise your commitment to the company – thank you.’

Michelle noted several team members who have now been with WearCheck for two decades.

Image:

  • Managing director Neil Robinson has been at WearCheck for 20 years. He began his career with the company as a chemist in 1997, was promoted to lab manager in 1999 then technical manager in 2002. He has lead the company as MD for the past 12 years.
  • Field service customer support officer Isaac Mabaso has worked at WearCheck’s Johannesburg branch for 20 years
  • Laboratory assistant Shireen Brijlal has worked in WearCheck Pinetown’s lab for 20 years
  • Software support assistant Collin Naicker has worked at WearCheck Pinetown for 20 years
  • Reliability solutions lead technician Eddie Pieterse, fondly known as “Eddie Senior”, has worked at this job for 20 years. Eddie was part of WearCheck’s ABB acquisition in 2012.
  • Credit supervisor Kay Pillay has worked at WearCheck Pinetown for 20 years
Published in Blog
Thursday, 21 September 2017 15:05

WearCheck passes audit with flying colours

WearCheck recently underwent its annual audit by a customer - Siemens - where the audit scope was on occupational health, safety, environment and quality. The auditors rated WearCheck as “excellent”, with a score of 99,56%.

While the entire company and its systems are reviewed, the WearCheck team liaising with the auditors consisted of quality administrator Prinda Narasi, managing director Neil Robinson and laboratory manager Meshach Govender.

The auditors had this to say in their report: “A well-defined and mature system was found to be in place and communication thereof, accessibility and knowledge were found to be well-ingrained within the company.”

Well done, WearCheck!

Siemans-Audit-Staff

WearCheck MD Neil Robinson, along with quality administrator Prinda Narasi and laboratory manager Meshach Govender, liaised with Siemens during the

annual audit recently.

Published in Blog
Tuesday, 19 September 2017 19:34

Budding scientists visit WearCheck

36 grade 11 pupils from Curro Grantleigh High School in Richards Bay recently visited WearCheck’s Pinetown laboratory to further their studies in chemistry by learning about condition monitoring.

The students were hosted by WearCheck technical manager Steven Lumley, who explained the workings of the main laboratory to them. They also heard a presentation on oil analysis by diagnostician Quinton Verster and toured the mini-laboratory, witnessed science experiments, learned about important safety procedures and visited the outbuildings where waste oil and other fluids are processed according to the company’s strict environmental standards.

Grantleigh teacher Andrew Meintjies reported that the science learners really benefited from the visit. ‘It was really important for the students to see how the theory that they are learning at school is being applied and just how relevant it is to industry/society today.’

 

Grade 11 students from Curro Grantleigh High School in Richards Bay travelled a long way to learn about condition monitoring at WearCheck recently. Here, staff and students gather outside the company’s Pinetown branch.

Grant1



Field and lab technician Shashay Rampersad of WearCheck demonstrates some of the wet chemistry performed on aircraft oil filters in the mini-lab in Pinetown, to a group of Richards Bay learners from Curro Grantleigh High School, on a recent visit.

Grant2

Published in Blog
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