Wednesday, 10 July 2019 16:41

We're Hiring - Customer Support Assistant

We’re Hiring
Customer Support Assistant - Isando, Johannesburg

 

A Vacancy exists at WearCheck Johannesburg for the above position. The applicant will be responsible for all customer support functions (including sales, after sales and general enquiries) as well as general office administration duties.

MAIN JOB FUNCTIONS

  • Attending to all incoming telephonic queries from customers
  • Co-ordinating credit application for the branch
  • The administrative functions needed when training courses are run
  • Stock take, issuing and ordering of stationary
  • Attending to the overnight courier items
  • Reconciling dispatch notes and deliveries
  • Managing the printing processes
  • Switchboard and reception duties when needed
  • General office duties
  • Contacting all Customers where information accompanying the samples is incomplete or conflicting with the database and rectifying the incorrect information where necessary
  • Generating quotations
  • Allocating products to customers and generating dispatch notes
  • Follow up on all outstanding quotes, orders, and queries
  • Petty cash duties

REQUIREMENTS

  • Minimum Education - Matric
  • Previous work experience in a sales environment is essential as well as the ability to generate quotes and capture sales
  • Computer skills
  • Excellent communication skills and customer liaison skills – ability to liaise at all levels
  • Good interpersonal skills
  • Good organisational skills and good time management
  • Excellent telephone skills
  • Attention to detail
  • Team player
  • Ability to communicate in English required and the knowledge of Afrikaans and another South African indigenous language advantageous

WearCheck will supply the successful candidate with any additional, relevant training on the WearCheck system and system updates as required.

 

Applications close on the 24th July 2019. Only CV’s sent to This e-mail address is being protected from spambots. You need JavaScript enabled to view it will be considered.

If you have not received a reply regarding your application by 31st July 2019, please consider your application as unsuccessful.

Published in Blog
Wednesday, 10 April 2019 19:15

We're Hiring

Country Manager - Dubai

WearCheck is a large, international condition-monitoring company that specializes in reliability solution services, and the scientific analysis of used oil and other fluids from mechanical and electrical systems. WearCheck’s work spans many industries, including the Mining and Earth-moving, Transport, Shipping, Industrial, Aircraft, and Electrical industries. It also runs thirteen laboratories in nine different countries.

The position of Country Manager is now available in the Dubai Office.

The role is responsible for Business Development, Technical Support and overall Management of the local WearCheck company, reporting to the South African Head office.

Responsibilities of the role:

  • Managing all operational aspects of the local company and staff
  • Providing technical support to customers
  • Retention and increase in the Sales revenue
  • Responsible for ensuring the company meets all goals and objectives in a timely manner
  • Business development, increasing the customer base in the region

 

Key Functions:

  • Growing the region through increased sales
  • Managing the customer relationship process
  • Negotiating and managing contracts
  • Presentations
  • Sales and Sales Forecasting; Market Segmentation
  • Strategy planning and implementation (i.e.: Identify business opportunities)
  • Technical Support, Failure Analysis, and Fault-Finding
  • Onsite training
  • Liaise, oversee and manage office staff, logistics, and support systems
  • Oversee sales, delivery, distribution, pricing, accounting, and customer service
  • Resolve/oversee customer queries and service issues
  • Keep up with industry trends; attend trade shows, conventions, and seminars as appropriate or as directed
  • Actively take part in the promotion and attainment of compliance, including WearCheck’s Quality System and Health and Safety matters for Dubai company

 

 Requirements:

  • 3 year tertiary technical qualification
  • 6 – 8 years’ industry-related experience, 5 of which should ideally have been in a managerial role
  • Mechanical engineering or maintenance background with knowledge of condition-monitoring, preferably oil analysis
  • Experience working within an ISO environment
  • Proven track record in Business Development/revenue growth.
  • Excellent Leadership, Communication, Team Building and Change Management skills
  • Methodical, accurate, conscientious, energetic and technically-minded
  • High attention to detail and ability to work under pressure


Availability: The successful candidate must be available to start in their position as soon as possible

Remuneration: A competitive salary and company benefits is offered for the right candidate

Only CVs sent to the following email will be considered: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Please note: Applications close on 10th May 2019 only short-listed candidates will be contacted.  

Published in Blog
Wednesday, 10 April 2019 19:15

We're Hiring

Country Manager - Dubai

WearCheck is a large, international condition-monitoring company that specializes in reliability solution services, and the scientific analysis of used oil and other fluids from mechanical and electrical systems. WearCheck’s work spans many industries, including the Mining and Earth-moving, Transport, Shipping, Industrial, Aircraft, and Electrical industries. It also runs thirteen laboratories in nine different countries.

The position of Country Manager is now available in the Dubai Office.

The role is responsible for Business Development, Technical Support and overall Management of the local WearCheck company, reporting to the South African Head office.

Responsibilities of the role:

  • Managing all operational aspects of the local company and staff

 

  • Providing technical support to customers
  • Retention and increase in the Sales revenue
  • Responsible for ensuring the company meets all goals and objectives in a timely manner
  • Business development, increasing the customer base in the region

 

Key Functions:

 

  • Growing the region through increased sales
  • Managing the customer relationship process
  • Negotiating and managing contracts
  • Presentations
  • Sales and Sales Forecasting; Market Segmentation
  • Strategy planning and implementation (i.e.: Identify business opportunities)
  • Technical Support, Failure Analysis, and Fault-Finding
  • Onsite training
  • Liaise, oversee and manage office staff, logistics, and support systems
  • Oversee sales, delivery, distribution, pricing, accounting, and customer service
  • Resolve/oversee customer queries and service issues
  • Keep up with industry trends; attend trade shows, conventions, and seminars as appropriate or as directed
  • Actively take part in the promotion and attainment of compliance, including WearCheck’s Quality System and Health and Safety matters for Dubai company

 

 Requirements:

  • 3 year tertiary technical qualification
  • 6 – 8 years’ industry-related experience, 5 of which should ideally have been in a managerial role
  • Mechanical engineering or maintenance background with knowledge of condition-monitoring, preferably oil analysis
  • Experience working within an ISO environment
  • Proven track record in Business Development/revenue growth.
  • Excellent Leadership, Communication, Team Building and Change Management skills
  • Methodical, accurate, conscientious, energetic and technically-minded
  • High attention to detail and ability to work under pressure

Availability: The successful candidate must be available to start in their position as soon as possible

Remuneration: A competitive salary and company benefits is offered for the right candidate

Only CVs sent to the following email will be considered: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Please note: Applications close on 10th May 2019 only short-listed candidates will be contacted.  

Published in Blog
Friday, 05 April 2019 10:38

We're hiring

Laboratory Assistant (based in Isando, Johannesburg)
Main purpose of the position: To ensure that all oil samples received in the laboratory are accurately and timeously analysed according to the ISO 9001:2015 quality policies, procedures and work instructions. This will allow the Diagnostic department to successfully diagnose the samples.
Required education: Preferably Mathematics and Science at Matric level.
Required work experience: Ideally 1 year in similar position.
Desirable additional education, work experience and personal qualities: Accurate, attention to detail, technically minded, methodical, energetic, team player, ability to work under pressure.
Closing date for applications is Friday, 12 April 2019.
Please email CV’s, with the email subject JOAL Lab Assistant to This e-mail address is being protected from spambots. You need JavaScript enabled to view it
If you have not received a reply regarding your application by 18 April 2019, please consider your application as unsuccessful.
Published in Blog
Wednesday, 27 February 2019 10:03

We're Hiring

On-Site Oil Sampling Specialist (6 month Fixed Term Contract) based at Customer premises in

Boksburg

Main Job Functions:

  • The successful applicant will be responsible for the co-ordination of the entire oil sampling program on a WearCheck Customer Site.

 

Position Requirements:

  • Minimum Education – Matric
  • Previous work experience in a technical environment is essential
  • High level of MS Excel knowledge including the generation and working with pivot tables
  • Knowledge of oil analysis, oil analysis programs and off road machines will be advantageous
  • Excellent communication skills and customer liaison skills – ability to liaise at all levels
  • Good interpersonal, organisational and time management skills
  • Attention to detail, team player, friendly and patient personality

 

Key Responsibilities:

  • Receiving, monitoring and screening of samples from sites and ensuring all required information is supplied with the sample and with feedback
  • Monitoring and managing all sample reports, Online users and the Fleet Technical Library
  • Monthly KPIs regarding trend analysis
  • Maintain a detailed history of sampling in MS Excel (Pivot Tables)
  • Managing and co-ordinating trial projects such as inter alia lubricant trials, filtration effectiveness
  • Communicate and compare lubricant equivalents between lubricant suppliers and OEMs and inform OEM of latest lubrication and wear analytics
  • Provide in-house advice on lubricants and suitability of customer oil vs OEM recommendations and provide telephonic / email assistance to customers on analysis results via the OEM Sample hotline
  • Authorise and maintain movement of equipment and database access
  • Schedule training with WearCheck for artisans, mechanics, etc
  • In conjunction with WearCheck’s diagnostic department inform the OEM of irregularities/trends/unusual phenomena across fleets
  • Liaising with WearCheck’s technical team to assist with Tribology / technical backup and historical data
  • Assist OEM in improving and maintaining a high quality of sampling practices and compile weekly and monthly reports with a dashboard detailing analysis results trends for the OEM
  • Attend and present on a quarterly basis, at the Customer’s Engineering Overview meeting/conference, the overall progress of the oil analysis program

Availability: The successful candidate must be available to start as soon as possible.

Only CV’s sent to This e-mail address is being protected from spambots. You need JavaScript enabled to view it will be considered.

Applications close on 8th March 2019. If you have not received a response by 22nd March 2019, please

consider your application as being unsuccessful.

Published in Blog
Wednesday, 27 February 2019 10:01

We're Hiring

Lubrigard Onsite Sampler (Site: Izimbiwa Coal-Graspan)

Main Job Functions:

  • Sampling EME (Earth Moving Equipment) and other Mining equipment, including Diesel Fuel Samples

Position Requirements:

  • Minimum Education – Grade 12, Grade 12 Mathematics and Science compulsory
  • Experience with working diesel machinery
  • Experience working in a mining environment

Key Responsibilities:

  • Taking oil samples of all mining equipment
  • Registered Sampler using WearCheck’s Online System
  • Ensure samples are ready for collection, ensuring speedy turnaround time.

Desirable qualities: Good communication skills, team player, responsible, accurate, good time management skills.

Availability: The successful candidate must be available to start as soon as possible.

Only CV’s sent to This e-mail address is being protected from spambots. You need JavaScript enabled to view it will be considered.

Applications close on 8th March 2019. If you have not received a response by 22nd March 2019, please consider your application as being unsuccessful.

Published in Blog
Monday, 18 February 2019 13:35

We're Hiring

WearCheck Lubrigard
Onsite Technical Support. Klipspruit Mine, Mpumalanga

Main Job Functions:
Qualified / Semi Qualified Diesel Mechanic/Fitter

Position Requirements:
Minimum Education – Grade 12, Tertiary Education (Diesel Mechanic/Fitter). Valid Drivers Licence. Must be experienced and competent in working on Mining Machinery such as Haul Trucks, ADT’s, Excavators, Loaders and Dozers. Preferably 2 years experience. Must be familiar with Filtration Systems on EME Equipment. Must be experienced and competent in Servicing and maintenance of this type of machines. Intermediate Computer skills. Supervisory experience.

Key Responsibilities:
Meeting set Targets (Filter replacement). Oversee WearCheck onsite samplers. Oversee WearCheck Oil Analysis Program. Client reporting. Managing improvement projects. Training- Samplers. Managing Suppliers (Installations)

Desirable qualities: Excellent interpersonal and communication skills, team player, responsible, accurate, attention to detail, computer literate, decision maker, good time management skills.

Availability: The successful candidate must be available to start as soon as possible.

Only CV’s sent to This e-mail address is being protected from spambots. You need JavaScript enabled to view it will be considered.

Applications close on 28th February 2019. If you have not received a response by 15th March 2019, please consider your application as being unsuccessful.

Published in Blog
Tuesday, 31 July 2018 10:15

We're hiring

WearCheck TCS Senior Laboratory Technician
Cape Town

Main Job Functions:

  • Responsible for the Laboratory operation, focusing on efficiencies, to achieve the Company’s strategic and operational objectives.
  • Responsible for ensuring that the branch meets its goals and objectives in a timely manner.

 

Position Requirements:

  • Minimum Education – Completed tertiary qualification in Analytical Chemistry, Chemical Technology or similar.
  • 5 years of professional experience in an Analytical Chemistry Laboratory or similar position, preferably in the diagnostic testing of insulating materials used in high-voltage electrical equipment.
  • Working knowledge of SANAS 17025.
  • Intermediate Microsoft skills.
  • Knowledge and experience of IEC and related Standards for diagnostic reporting.
  • Excellent communication and organisational skills, must be a team player, and show proven leadership ability.
  • Must have time and change management skills.

 

Key Responsibilities:

  • Calibration, operation and Primary maintenance on the following Analytical Chemistry Techniques, Gas and Liquid Chromatography, Coulometry, Electro Chemistry and Physical(Electrical) testing techniques of Insulating materials.
  • Ensure all laboratory analytical testing and calibration is planned and performed accurately in accordance to work instructions as well as procedures
  • Guarantee that the evaluation, reporting and interpretation of test results are accurately reported to customers according to the requirements by following recognised analytical standards, including the responsibilities of a technical signatory in accordance with SANAS 17025.
  • Must be deemed competent and authorised to perform all calibration, test methods as well as utilization of all laboratory equipment.
  • Manage consumables and ensuring that laboratory consumables are organised and stored according to safety instructions.
  • Set daily/weekly/monthly objectives and communicate them to personnel.
  • Manage the safe use of equipment and schedule regular maintenance in-line with the planned maintenance program.
  • Train new employees on the safe use of laboratory equipment and accurately follow procedures.
  • Manage the reliability and availability of all Laboratory equipment by checking processes and final output
  • Sample registration and data capture in accordance with internal procedures.

 

Availability: The successful candidate must be available to start as soon as possible.

Only CV’s sent to  This e-mail address is being protected from spambots. You need JavaScript enabled to view it  will be considered.

Applications close on 10th August 2018. If you have not received a response by 17th August 2018, please consider your application as being unsuccessful.

Published in Blog
Friday, 15 June 2018 21:12

We're Hiring

WearCheck TCS Branch Manager: Cape Town

Main Job Functions: 

 

  • Managing all operational aspects of the branch and staff
  • Providing technical services to customers (Diagnoses of results and issuing of reports)
  • Responsible for ensuring the branch meets all goals and objectives in a timely manner

 

Position Requirements: 

 

  • Minimum Education – 3 years tertiary chemical qualification and 6-8 years related experience
  • Minimum 5 years managerial experience
  • Excellent knowledge of the ISO17025 requirements
  • Sound knowledge of Giza, Oasis and TCS Software
  • Excellent Computer Skills (Microsoft Office Excel, Word and Power Point)
  • Excellent leadership, communication, team building and change management skills
  • Methodical, accurate, conscientious, energetic and technically minded
  • Good time management and organisational skills
  • High attention to detail and ability to work under pressure.

 

Key Responsibilities: 

 

  • Ensure Laboratory staff work carefully and efficiently in the prescribed manner to produce accurate results
  • Ensure that samples are analysed timeously by Laboratory staff
  • Maintain comprehensive training of Laboratory Staff by means of structured training programmes, and promote continuous development of staff by providing coaching and motivation
  • Promote teamwork and co-operation in the branch by holding regular branch meetings
  • Implement and ensure safety compliance at the branch and monitor regularly
  • Maintain the efficient use of consumables and dispose of Laboratory waste streams in an environmentally responsible manner
  • Set realistic budget goals and monitor income and expenses as well as report deviations from the goal
  • Ensure that the branch has sufficient stock of consumables at all times
  • Ensure that all laboratory analytical testing and calibration is planned and performed accurately
  • Must be deemed competent and authorised to perform all calibration, test methods and be able to utilise all laboratory equipment
  • Perform accurate Diagnosis for WTCS and WSL Laboratories in accordance with IEC and related Standards
  • Send reports to customers timeously
  • Timeously address all customers’ queries regarding their reports
  • Develop forecasts for financial and business objectives
  • Meet company goals and objectives
  • Identify areas of improvement and propose corrective actions
  • Address customer and employee issues promptly
  • Network to improve the presence and reputation of the branch and the Company.

 

Availability: The successful candidate must be able to start in their position as soon as possible.

Only CV’s sent to  This e-mail address is being protected from spambots. You need JavaScript enabled to view it  will be considered.

Applications close on 20th June 2018. If you have not received a response by 29th June 2018, please consider your application as being unsuccessful.

Published in Blog
Monday, 04 June 2018 08:37

We're Hiring

WearCheck Specialty Laboratory Vacancy

Position: Laboratory Assistant Isando, Johannesburg.

Main Job Functions 

  • To ensure that all samples received at WSL are analysed accurately and timeously according to IS0 9001:2015 and ISO 17025 policies and procedures
  • Ability to utilize computer software programs, including database programs and spreadsheets

Position Requirements 

  • Minimum Education – Preferably Mathematics and Science on the Higher Grade at Matric level and 1 year work experience in a similar position. Chromatography experience would be desirable
  • Basic computer skills, knowledge MS Excel and Word would be an advantage
  • Methodical, accurate, conscientious, energetic
  • Technically minded
  • Good organisational skills
  • High attention to detail
  • Good time management
  • Ability to work under pressure
  • Must be a team player

Availability: The successful candidate must be able to start in their position as soon as possible.

Only CV’s sent to  This e-mail address is being protected from spambots. You need JavaScript enabled to view it  will be considered.

Applications close on 8th June 2018. If you have not received a response by 22nd June 2018, please consider your application as being unsuccessful.

Published in Blog
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