Wednesday, 10 July 2019 16:41

We're Hiring - Customer Support Assistant

We’re Hiring
Customer Support Assistant - Isando, Johannesburg

 

A Vacancy exists at WearCheck Johannesburg for the above position. The applicant will be responsible for all customer support functions (including sales, after sales and general enquiries) as well as general office administration duties.

MAIN JOB FUNCTIONS

  • Attending to all incoming telephonic queries from customers
  • Co-ordinating credit application for the branch
  • The administrative functions needed when training courses are run
  • Stock take, issuing and ordering of stationary
  • Attending to the overnight courier items
  • Reconciling dispatch notes and deliveries
  • Managing the printing processes
  • Switchboard and reception duties when needed
  • General office duties
  • Contacting all Customers where information accompanying the samples is incomplete or conflicting with the database and rectifying the incorrect information where necessary
  • Generating quotations
  • Allocating products to customers and generating dispatch notes
  • Follow up on all outstanding quotes, orders, and queries
  • Petty cash duties

REQUIREMENTS

  • Minimum Education - Matric
  • Previous work experience in a sales environment is essential as well as the ability to generate quotes and capture sales
  • Computer skills
  • Excellent communication skills and customer liaison skills – ability to liaise at all levels
  • Good interpersonal skills
  • Good organisational skills and good time management
  • Excellent telephone skills
  • Attention to detail
  • Team player
  • Ability to communicate in English required and the knowledge of Afrikaans and another South African indigenous language advantageous

WearCheck will supply the successful candidate with any additional, relevant training on the WearCheck system and system updates as required.

 

Applications close on the 24th July 2019. Only CV’s sent to This e-mail address is being protected from spambots. You need JavaScript enabled to view it will be considered.

If you have not received a reply regarding your application by 31st July 2019, please consider your application as unsuccessful.

Published in Blog

Keeping machinery running smoothly is key to the efficient running of any mechanical operation, and those at the ‘coal face’ of the equipment – the machinery operators – are in prime position to monitor the condition of the components.

Upskilling operators to ensure that their machines are in perfect working order goes a long way to avoiding unplanned breakdowns. WearCheck has just launched a new course in which operators are trained in asset care, to remedy minor problems before the maintenance department is called in.

Course delegates earn three CPD points and cover the following areas of training: managing equipment lubrication, containing harmful debris, the importance of cleaning and inspection, the differences between age-related and random failures, inspection techniques, the importance of bearing, seal and lubrication failure as well as using activity boards and other related skills.

Course facilitator Jaco Kleynhans, from Gert Oberholzer Consulting, has over 20 years’ experience in machinery maintenance as well as training. His insight into component maintenance has been developed through working in many industries, including automotive, production, mining and civil construction.

For more information on the OAC training course please contact Michelle Van Dyk at This e-mail address is being protected from spambots. You need JavaScript enabled to view it "> This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Published in Blog